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Salesforce Financial Services Cloud (FSC) Accredited Professional Sample Questions (Q72-Q77):

NEW QUESTION # 72
A bankingclient currently manages its onboarding process manually with paper forms. To optimize the process, the client wants to digitize and automate as much as possible. The bank wants its clients to manage the forms in a portal and leverage e-signatures for processing.
Which three steps are needed to document this requirement following the discovery session?

A. Design the solution using the Financial Services Cloud components.
B. Create a visual flow diagram.
C. Document the business process flows.
D. Determine the best e-sigTiature solution to use.
E. Understandthe journey!for the multiple personas involved in the process.

Answer: C,D,E

Explanation:
The following steps are needed to document the requirement for digitizing and automating the customer onboarding process following the discovery session:
Document the business process flows. You need to document the current and future state of the business process flows for customer onboarding, such as the steps, inputs, outputs, decisions, and dependencies involved in each flow. You can use tools such as diagrams, charts, or tables to illustrate the process flows and identify the pain points, gaps, or opportunities for improvement.
Understand the journey for the multiple personas involved in the process. You need to understand thejourney for each persona that participates in or interacts with the customer onboarding process, such as the customer, the client specialist, or the manager. You can use tools such as personas, journey maps, or user stories to capture the needs, goals, pain points, and expectations of each persona and how they experience the process from their perspective.
Determine the best e-signature solution to use. You need to determine the best e-signature solution to use for collecting and processing digital signatures from customers during the onboarding process. You can use tools such as research, analysis, or comparison to evaluate different e-signature solutions based on criteria such as functionality, compatibility, security, cost, or user feedback. Verified References: : Salesforce Help Article
[11] : Salesforce Help Article [12] : Salesforce Help Article [13]

NEW QUESTION # 73
An administrator is logged into Data Loader with their own credentials to insert new Business Account records into their Salesforce environment. They forget to specify the Account Owner field in the import file.
Assuming there are no other issues, what should happen when the administrator uploads the import file?

A. The import will succeed, and the Account Owner field will be left blank.
B. The import will succeed, and the administrator will be named as the default Account Owner.
C. The import will succeed, and the administrator will be prompted to select a user.
D. The import will fail, since all records in Salesforce must have an owner.

Answer: B

Explanation:
Explanation
When using Data Loader to insert new records into Salesforce, if the Account Owner field is not specified in the import file, the default owner will be the user who is logged into Data Loader. In this case, since the administrator is logged into Data Loader with their own credentials, they will be assigned as the owner of all the new Business Account records. This behavior is consistent with the standard Salesforce rule that every record must have an owner.
References:
About Data Loader
Mass update Account ownership with Data Loader

NEW QUESTION # 74
Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)?

A. ARC is certified to work with Person Accounts and Individual Accounts.
B. The Salesforce Admin has to create a permission set for granting access to the ARC - FSC Lightning component.
C. To enable users to see the ARC, you will need to add the component for ARC to the page layout.
D. The Association Type picklist controls the account-account relationship that display in the ARC.
E. ARC displays up to 5 related lists that have a configured compact layout.

Answer: C,D,E

Explanation:
The following statements are correct about the Actionable Relationship Center Manager (ARC):
To enable users to see the ARC, you will need to add the component forARC to the page layout. The ARC is a Lightning component that can be added to any Lightning page that supports components, such as record pages, app pages, or Home pages. You can use the Lightning App Builder to drag and drop the ARC component to the desired location on the page layout.
ARC displays up to 5 related lists that have a configured compact layout. The ARC shows a graphical representation of the account-account relationships for a selected record, as well as related lists of other records that are associated with the account, such as contacts, financial accounts, or opportunities. The ARC can display up to 5 related lists at a time, and each related list must have a compact layout configured to show relevant fields.
The Association Type picklist controls the account-account relationship that display in the ARC. The Association Type picklist is a field on the Account Relationship object that defines the type of relationship between two accounts, such as Household Member, Business Owner, Trustee, orFriend. The ARC uses this field to filter and display the account-account relationships for a selected record. You can customize this picklist to add or remove values according to your business needs. Verified References: : Salesforce Help Article 3 : Salesforce Help Article 4 : Salesforce Help Article 5

NEW QUESTION # 75
Lake Tahoe Bank allows more than two owners on Financial Accounts. The Salesforce Admin wants to make sure that balances are rolled up to all joint owner's primary Households. Which 2 options does the Salesforce Admin have to accomplish this?

A. Enable RBL (Rollup By Lookup) rules that rollup balances using Financial Account Role for joint owners.
B. Disable RBL (Rollup By Lookup) rules that rollup balances using joint owner on Financial Account.
C. Enable the 'Enable Rollup Summary' in custom settings
D. Create custom RBL (Rollup By Lookup) rules to rollup the joint owner balances.
E. Enable all RBL (Rollup By Lookup) rules to ensure the balances are rolled up to the household level.

Answer: A,D

Explanation:
Explanation
Rollup By Lookup (RBL) is a feature in Financial Services Cloud that allows you to display summary calculations of financial account information, such as balances, market values, and cost bases. You can use RBL to roll up financial data to all joint owners' primary households by doing the following:
Create custom RBL rules to rollup the joint owner balances using the Joint Owner field on the Financial Account object.
Enable RBL rules that rollup balances using Financial Account Role for joint owners using the Account Role field on the Account Contact Relationship object. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 75.

NEW QUESTION # 76
Which three of these statements are true for Rollup By Lookup (RBL) in FSC?

A. The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the client and group levels.
B. Rollup By Lookup (RBL) do not require a lot of processing power.
C. Salesforce does not recommend or provide support for creation or customization of FSC RBL rules.
D. Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.
E. An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.

Answer: C,D,E

NEW QUESTION # 77
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New Financial-Services-Cloud Braindumps Ebook - Visual Financial-Services-Cloud Cert Exam

Visual Financial-Services-Cloud Cert Exam - Reliable Financial-Services-Cloud Test Sample

Salesforce Financial Services Cloud (FSC) Accredited Professional Sample Questions (Q72-Q77):

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